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Would you like to work without having to leave the comfort of your home? Top VA for Hire has open virtual assistant jobs you can choose from.

Work with us and be part of our growing VA team!

Top VA for Hire needs skilled virtual assistants for a range of job positions. We invite you to join one of the best virtual assistant companies to work for. If you are looking for a bright career growth, just send us your resume and apply for our open VA jobs!

Open Virtual Assistant Jobs

Job Brief

He/she manages a firm’s support hotline, attends to buyer queries, advises solutions, and explains product features and functions to users. The post holder must be a skilled communicator, adept at earning client’s trust, and familiar with various help desk software.

Job Duties
  • Answer user queries in a clear and timely manner through phone, email, or chat.
  • Identify user needs and assist them in using specific product features.
  • Analyze and report product malfunctions to responsible service unit.
  • Update internal databases with info on technical issues and discussions with users.
  • Track customer complaints on social media and reach out to help them.
  • Inform customers on new features and functions.
  • Follow up with users to ensure their technical issues were resolved.
  • Gather client feedback.
  • Assist in training new hires.
Requirements
  • 1 to 2 years of experience as a customer care specialist or similar CS roles
  • Capable of using help desk software and remote support tools
  • Adept at Customer Relationship Management or CRM
  • Excellent communication and problem-solving skills
  • Able to multitask and stay calm during difficult calls
  • Undergraduate degree related to Information Technology
Job Brief

Conducts in-depth research on industry-related topics, generates ideas for new content types, and reviews blogs and articles before publication. He/she must be familiar with producing online content and have a keen eye for detail.

Job Duties
  • Research industry-related topics and integrate data from online sources, interviews, and studies to write winning articles.
  • Write clear marketing copy to promote products and services.
  • Prepare well-structured drafts using Content Management Systems or CMS.
  • Work with the editor checking the blog posts before publication to ensure that materials are concise, consistent, and both grammatically and factually correct.
  • Coordinate with marketing and design teams for the graphics of the articles.
  • Conduct simple keyword research and use SEO guidelines to increase web traffic.
  • Promote content on social media.
  • Pinpoint customers’ needs and gaps in content and recommend new topics.
  • Update website content as needed.
Requirements
  • Proven work experience as a content writer, copywriter, or similar role
  • Experienced in facilitating research using multiple sources
  • Proficient with web publications
  • Excellent writing and editing skills using the English language
  • Hands-on experience with CRMs (e.g. WordPress)
  • Able to meet deadlines
  • Undergraduate degree in Marketing, English, Journalism, or related fields
  • Portfolio of published articles
Job Brief

He/she generates sales by cold calling or answering requests within a fast-paced setting. Also, he/she persuades current or potential customers to buy products or services. This post requires friendly personality and persuasive attitude. As the firm’s frontline, he/she must understand customer’s wants in a short time and present solutions that meet their needs.

Job Duties
  • Perform cold calling using a given phone directory to sell products.
  • Answer incoming calls from prospective customers.
  • Discuss product’s features, prices, and benefits to customers.
  • Ask pertinent questions to understand customer needs.
  • Persuade customer to buy by explaining how the product or service meets their needs.
  • Store customer’s personal info, records of calls and sales, and useful details into the computer system.
  • Attend to complaints to protect the firm’s reputation.
  • Go the “extra mile” to meet sales quota and create future sales.
Requirements
  • Solid background as telemarketer or similar sales/customer service roles
  • Proven record of meeting sales quotas preferably over the phone
  • Proficient with relevant computer programs (e.g. CRM software) and telephone systems
  • Excellent communication and presentation skills
  • Capable to negotiate and deal with complaints
  • Persistent, results-oriented, and able to handle customer rejection
  • Completion of high school is required; undergraduate of any bachelor’s degree is preferred
Job Brief

He/she performs several admin tasks, supports senior-level managers, manages calendars, makes travel arrangements, and prepares expense reports. He/she must be well-organized, have great time management skills, and able to work independently.

Job Duties
  • Act as a point of contact of executives, employees, clients, and other external partners.
  • Manage the flow of info in a timely and accurate manner.
  • Maintain executives’ calendars and organize meetings.
  • Make travel and accommodation arrangements.
  • Monitor daily expenses and prepare weekly, monthly, or quarterly reports.
  • Oversee the performance of other clerical staff.
  • Prepare internal and external communication including memos, emails, presentations, and reports.
  • Take minutes during meetings.
  • Screen and direct phone calls and distribute correspondence.
  • Organize and maintain the office filing system.
Requirements
  • Strong background as an executive assistant, personal assistant, or similar roles
  • Proficient with MS Office apps
  • Outstanding organizational and time management skills
  • Familiar with office equipment and apps (e.g. e-calendars and copy machines)
  • Excellent verbal and written communication skills
  • Able to maintain discretion and confidentiality
  • Graduate of high school; PA diploma or certification is a plus
Job Brief

He/she handles telephone and email prospecting, qualifies and processes marketing leads for the sales team, and generates reports of their key findings. Must possess enthusiastic and team player attitude, great communication skills, and understanding of diverse buying personas.

Job Duties
  • Contact prospects through telephone and email to qualify leads.
  • Generate marketing qualified leads that are processed as new opportunities and sent to the sales team through the CRM.
  • Update and keep accurate log of activities in the CRM.
  • Convey key findings from phone conversations to the rest of the marketing team to help refine communications.
Requirements
  • Solid experience in customer service, lead generation, or sales role
  • Great communication skills with the ability to build genuine rapport with prospects over the phone
  • Able to learn quickly and manage multiple priorities and/or projects
  • Driven and resourceful in finding new approaches to ensure potential customers understand the message
  • Familiar with marketing systems and tools
  • Graduate of associate of bachelor’s degree
Job Brief

He/she develops, edits, and contributes long-form articles and infographics to various online outlets. He/she creates contents in line with the client’s goals and metrics; and facilitates keyword research, competitor analysis, content mapping, and other types of content analysis.

Job Duties
  • Manage all the requisite channels, platforms, and networks—articles, studies, infographics, and others.
  • Edit, revise, and analyze content for consistency, accuracy, adherence to style and brand standards, and user experience implications.
  • Stay current with digital marketing best practices and techniques in creating effective and engaging web contents.
Requirements
  • Solid experience as a content editor
  • In-depth knowledge of English grammar with solid writing, copyediting, and communication skills
  • Capable to use various writing styles to appeal to different audiences and adhere to established brand voices
  • Solid understanding of SEO, SEM, PPC, and email marketing best practices and strategies
  • Adept at HTML coding, WordPress, and other CMS platforms
  • Undergraduate degree in digital media, marketing, advertising, or writing
Job Brief

He/she updates and maintains info on business databases and computer systems and stores accurate records of valued business details.

Job Duties
  • Encode customer and account data from source documents to the database within the set timeline.
  • Compile, verify accuracy, and sort info based on priorities to prepare source data for computer entry.
  • Review data to ensure accuracy and correct any mismatches.
  • Research and get further info for incomplete documents.
  • Apply data program techniques and procedures.
  • Generate reports, store completed work in assigned locations, and perform back operations.
  • Answer queries on info and access relevant files.
  • Comply with data integrity and security policies.
Requirements
  • Proven data entry work experience such as data entry operator or office clerk
  • Proficient with MS office and data programs
  • Excellent knowledge of correct spelling, grammar, and punctuation
  • Known for attention to detail and being discreet
  • Able to stay focused on assigned tasks and maintain organization
  • Graduate of high school; completion of computer training or certification program is preferred
Job Brief

He/she interacts with targeted virtual communities and networks users. Also, he/she joins relevant conversations on behalf of the brand and handles the “soft selling” of the product by giving support to current and prospective customers.

Job Duties
  • Develop and execute social media tactics through competitive research, platform identification, benchmarking, messaging, and audience identification.
  • Create, edit, publish, and share daily content that builds connections and encourages community members to take action.
  • Set up and optimize company pages within each platform to increase the visibility of company’s social media contents.
  • Moderate all user-generated contents in line with the moderation policy for each community.
  • Create and monitor editorial calendars.
  • Capture and assess the appropriate social data/ metrics, insights and best practices.
  • Collaborate with other teams and departments (customer relations, sales, and others) to manage reputation, identify key players, and coordinate actions.
Requirements
  • Experienced in social media marketing (SMM) or digital media with solid consulting, writing, editing (photo/video/text), presentation, and communication skills
  • Savvy in social networking, social analytics tools, web design, web development, CRO, and SEO
  • In-depth understanding of online marketing and major marketing channels
  • Proficient in English
  • Undergraduate degree in Communications, Marketing, Business, New Media, or Public Relations

How We Fill Virtual Assistant Jobs

1. Resume Screening

Our HR specialist checks your qualifications to assess if your skills fit the job.

2. Formal Interview

Our hiring manager informs you about the date and time of your formal job interview.

3. Technical Testing

Our project team gauges your skill in using the systems and platforms needed for the job.

4. VA Onboarding

Our new VAs go through orientation and training before working with us.

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